Return & Refund Policy
Thanks for shopping at Dunan Sensing. If you are not entirely satisfied with your purchase, we’re here to help.
- You have 30 calendar days to return an item from the date you received it.
- To be eligible for a return, your item must be unused and in the same condition that you received it.
- Your item must be in the original packaging.
- Your item needs to have the receipt or proof of purchase.
- You must obtain and RMA Number from Dunan Sensing. Contact firstname.lastname@example.org
- Once we receive your item, we will inspect it and notify you that we have received your returned item.
- We will notify you within 48 hours with the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
- All accepted returns will be subject to a restocking fee of 20% of the purchase price.
- You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
- You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.