Return & Refund Policy

Return & Refund Policy

 

Thanks for shopping at Dunan Sensing. If you are not entirely satisfied with your purchase, we’re here to help.

 

Returns

  • You have 30 calendar days to return an item from the date you received it.
  • To be eligible for a return, your item must be unused and in the same condition that you received it.
  • Your item must be in the original packaging.
  • Your item needs to have the receipt or proof of purchase.
  • You must obtain and RMA Number from Dunan Sensing. Contact info@dunansensing.com

Refunds

  • Once we receive your item, we will inspect it and notify you that we have received your returned item.
  • We will notify you within 48 hours with the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment).

  • All accepted returns will be subject to a restocking fee of 20% of the purchase price.
  • You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

Shipping

  • You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
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